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Last Updated: 11th August, 2026

At Walls By Ansari, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect when you visit or purchase from our website, how we use it, and the choices you have regarding your information.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, contact us, create an account, or place an order, we may collect information such as:

Personal Information

Depending on how you interact with our website, this may include:

  • Name
  • Phone number
  • Email address
  • Billing information
  • Shipping address
  • Order details
  • Personalized product information
  • Information you provide when contacting customer support

For personalized products, we may also collect the name, wording, or other customization information required to create your order.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Communicate with you about your order
  • Respond to questions and customer support requests
  • Process returns, exchanges, or other order-related requests
  • Create personalized products according to your instructions
  • Improve our website, products, and customer experience
  • Prevent fraud, misuse, or unauthorized activity
  • Maintain website security
  • Send promotional communications where permitted and where you have chosen to receive them
  • Comply with applicable legal or regulatory requirements

We only use personal information for legitimate business purposes related to operating and improving Walls By Ansari.

3. Payment Information

When you make a purchase, payment information may be processed through the payment method or payment service available at checkout.

Where payment processing is handled by a third-party payment provider, that provider may process your payment information according to its own privacy policy and security practices.

Walls By Ansari does not request that customers send complete card details, passwords, PINs, or other sensitive payment credentials through WhatsApp, email, or social media.

4. Order & Delivery Information

To fulfill your order, we may need to share relevant information with delivery or logistics providers.

For example, a courier may need your:

  • Name
  • Phone number
  • Delivery address
  • Order or shipment information

We only share information reasonably necessary to fulfill and deliver your order.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Measure marketing and advertising effectiveness
  • Provide relevant content or advertisements, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Website Analytics

We may use analytics or similar tools to understand how visitors interact with our website.

This information may include:

  • Pages visited
  • Approximate location
  • Device or browser information
  • Referring pages
  • General website activity

This information helps us understand website performance and improve the shopping experience.

Analytics/Advertising services we actually use, such as Google Analytics, Meta Pixel etc.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

  • New products
  • New collections
  • Special offers
  • Promotions
  • Other Walls By Ansari updates

You can opt out of promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

8. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Meet applicable legal or regulatory obligations

When information is no longer required, it may be securely deleted or otherwise disposed of where appropriate.

10. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to operate our business, including:

  • Delivery and courier providers
  • Payment service providers
  • Website hosting and technical service providers
  • Analytics or marketing service providers
  • Professional advisers where necessary
  • Government or legal authorities where required by law

Third parties are expected to handle information appropriately and only for the purposes for which it is provided.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we hold about you.

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Ask us to update your information
  • Request deletion where applicable
  • Opt out of promotional communications
  • Ask questions about how your information is used

Some information may need to be retained where required for legitimate business or legal purposes.

12. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Walls By Ansari

Phone / WhatsApp:
+92 341 2107084

Email:
wallsbyansari.support@gmail.com